How to avoid a negative FASTag balance for a seamless trip?


There are a lot of things that can make or break your experience on the road. From the quality of the roads and the car you’re driving to the amount of traffic on your route and the music you’re listening to. Another thing that impacts your experience on the road is whether you have a negative or positive FASTag balance. And here are some ways in which you can avoid a negative FASTag balance for a seamless trip:

  1. Ensure there is sufficient balance

Before you get on the road, make sure to check that your FASTag account has sufficient balance to cover all the toll charges on the way. FASTag balance check is something you can undertake quickly and seamlessly from your FASTag issuer’s mobile app or website. It will barely take you a few minutes and will ensure that you don’t face any hiccups along the way due to insufficient balance. You should make it a habit to check your FASTag balance regularly, just as you would check your bank account balance before embarking on a trip. 

  1. Recharge your FASTag on time 

It’s important to recharge your FASTag balance on time so that you don’t run out of balance in the middle of a journey. If you enter a FASTag lane on a highway toll plaza but don’t have sufficient balance, you will be required to pay double the toll amount in cash. To avoid this, recharge FASTag on time through one of the several convenient online methods including UPI, netbanking, credit or debit cards, etc. 

  1. Regularly check for transaction updates 

One of the benefits of FASTag is that it allows you to be in the loop of all your FASTag transactions. You receive an SMS and email alert every time a transaction happens, and you can also check all your FASTag transactions on the FASTag portal or on the mobile app or website of the bank that issued your tag. This allows you to not only recharge FASTag in time after you undertake FASTag balance check, but also detect any discrepancies in charges that you can take corrective action for. 

  1. Keep track of tolls on your route

Another effective way of avoiding a negative FASTag balance and having a seamless trip is by being aware of all the toll plazas and charges you will encounter on the route you plan to take. You can roughly map out your route before you begin and estimate the toll charges to ensure that your FASTag balance is sufficient to cover the trip. And if it is not, you can recharge the balance accordingly.

Importance of maintaining a positive FASTag balance 

Maintaining a positive balance in your FASTag account is crucial for a hassle-free and uninterrupted journey. With a positive FASTag balance, you can avoid penalty charges and save time by not having to stop at the toll plaza to pay in cash or wait for change. Therefore, it is essential to regularly review and recharge your FASTag balance so that you can benefit from the cashless toll payments facilitated by FASTag and enjoy uninterrupted drives every time you hit the road. If you face any difficulties while trying to undertake FASTag login or recharge, you can contact FASTag customer care who will guide you on the same.